Enhanced by machine learning, our EVOLVE Intelligence analytics suite delivers insights to help our clients shine in planning, forecasting, targeting, attaining regulatory goals, and delivering excellent customer service.
EVOLVE Intelligence analyzes multiple, unique datasets to deliver connected, actionable insights.
- Get comprehensive, end-to-end views into customer and trade ally activity.
- Identify patterns and trends to adjust programs and anticipate customer needs.
- Get visibility into market and program activity beyond regulatory filed results.
- Power strategy development by comparing performance across program years, clustering customer types with similar energy use patterns, and identifying opportunities by industry or geography.
- Forecast project completion with accuracy.
- Optimize infrastructure usage and resolve distribution constraints by transforming interval energy usage data into meaningful recommendations that help your customers make the most informed investment choices.
- Deliver a tailored and highly relevant customer experience.
| Portfolio insights: energy savings penetration |
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| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEAnalyze data in a variety of ways, including energy savings penetration compared to total usage and consumer participation compared ton total population across different customer usage bins.
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UTILITY INTELLIGENCE |
| Portfolio insights: energy consumption by industry |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEReview energy consumption by industry/NAICS. Drill down from industry sectors to detailed segments, like Retail Trade > Grocery > Supermarkets or Convenience Stores.
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UTILITY INTELLIGENCE |
| Portfolio insights: geographic overview |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCELeverage derived metrics (e.g. savings ratio) to track segment specific penetration and potential.
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UTILITY INTELLIGENCE |
| Portfolio insights: operational program dashboard |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEView progress by status compared to goal kWh and application count, toggle between total application pipeline and paid projects, or filter down to specific programs.
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UTILITY INTELLIGENCE |
| Portfolio insights: operational forecasting |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEMachine learning-based forecasting to identify when energy savings will be realized. Quickly identify year-to-date performance with remaining goal and remaining weekly target, compare cumulative goals to paid or predicted performance.
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UTILITY INTELLIGENCE |
| Portfolio insights: trade ally activities |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEInsight into trade ally activities and participation, benchmarking compared to others, and strategic recommendations to identify high-value opportunities..
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UTILITY INTELLIGENCE |
| Customer journey: outreach staff |
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| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEEVOLVE Intelligence identified and segments customers that range from the most simple – such as measure type and level of program participation – to the most difficult – such as clustering customer types with similar energy use patterns, industry, geography, or likelihood to participate.
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UTILITY INTELLIGENCE |
| Customer journey: account managers |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEAccount Managers (AMs) are the face of the utility for key account customers, and each may have a different level of need. EVOLVE Intelligence offers AMs a suite of tools to help them and their customers understand their energy use, identify relevant energy solutions, and support their implementation of projects.
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UTILITY INTELLIGENCE |
| Customer journey: customers |
| UTILITY INTELLIGENCE |
UTILITY INTELLIGENCEProvide customers with tailored engagement solutions to motivate them to deliver energy savings. The customer scorecard is customized based on a group of customers’ unique characteristics, for example a version displaying hourly energy resolution for complex customers, and a simplified version focused on cost savings for smaller businesses.
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UTILITY INTELLIGENCE |