CUSTOMER EXPERIENCE INCLUDES A HOST OF SOLUTIONS THAT SIMPLIFY THE PROCESS FOR CUSTOMERS ALONG THEIR ENERGY JOURNEY
Customer experience includes a host of solutions that simplify the process for customers along their energy journey
EVOLVE CX combines cloud-based portals, virtual engagement tools, and a customizable scorecard to deliver the personalized insights, solutions, and recommendations needed to motivate customers to increase their own sustainability and accelerate your clean energy programs.
| Educate, engage, and motivate customers to seek out energy savings and sustainability solutions |
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| Example |
Example |
| Give customers the tools they need to monitor their usage, greenhouse gas emissions, and consumption patterns and see how they compare to other similar customers |
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| Example |
Example |
| Through a screen share, identify opportunities, visually inspect equipment, chat with customers and trade allies, and capture equipment photos and notations |
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| Example |
Example |