Milestone reached as JTI receives its first ISO 9001 multi-site certification from DNV

In an event held in Trier/Germany on February 28, 2024, Massimo Berlin, Vice President at DNV Business Assurance for Germany, Sweden and France awarded JTI with its first global ISO 9001 multi-site management system certification.

Accepting on behalf of JTI were Jean Dupont, Vice President of Quality Assurance Strategy & In-Market, Kunihiko Fujita, Vice President of Quality Assurance Conventional Products, and Hidenori Tachibana, Global Supply Chain Quality Director.

The collaboration between JTI and DNV began back in December 2022. The partnership initially aimed at globally certifying JTI’s environmental management system to ISO 14001, the occupational health and safety management system to ISO 45001 and the energy management system to ISO 50001. As of now, 29 finished goods and tobacco related factories across more than 23 countries have received global certification to these standards. Further site expansions are planned in the coming years.

The collaboration expanded over the past year to include quality management, for both certification and training services. A comprehensive training package, ranging from basic courses to lead auditor and multi-site workshops, was implemented. This project underscores JTI’s commitment to continually enhancing its global quality management.

Reflecting on this new milestone, where sites in Andorra, Greece, Poland, Ukraine and the Quality Assurance (QA) team based in Trier have achieved the ISO 9001 standard for their quality management system, Jean Dupont said: “The certification of our manufacturing sites worldwide demonstrates our unwavering dedication to quality. This pivotal step, though just one among many in our quality approach, marks a groundbreaking advancement. We are confident that by steadily adding further sites, we are progressing in our aim to become more consumer centric.”

The next step is to continue with an additional 19 JTI locations worldwide, with the objective to fully certify all its finished product manufacturing sites by 2026.

Massimo Berlin added: “JTI has shown exceptional dedication, achieving the certification in just six months. This testifies to the strong commitment of the employees and top management to continuously improve the company’s quality management.”