Providing a framework and structure for quality management with Synergi Life

Manage quality-related concerns with quality management software Synergi Life

Keeping track of non-conformities, audits, and compliance tasks can quickly become overwhelming without the right system in place. For Natalia Januszewska-Rochowiak, a Quality Manager at DNV, staying on top of data privacy, compliance, and continuous improvement is part of the everyday routine. But with different teams involved and a growing list of tasks, managing it all used to be challenging — especially without a clear system in place. 

“Without Synergi Life, we would have a lot of unstructured data and information,” Natalia explains. “With Synergi Life, when an issue happens, everyone knows the agreed path, even if the involved people are from different teams and locations.”

Bringing it all together in one place

At DNV, Synergi Life - DNV’s cloud-based software for QHSE and risk management - is now the go-to platform for managing quality-related concerns. It provides a centralised, digital workspace where teams can log, track, and follow up on issues from across the organisation.  

Whether it’s non-conformities, audit findings, data privacy concerns, or proposed improvements, Natalia and her team use the Quality Management module to ensure every case is registered, documented, and acted on. Everything is connected, structured, and easy to access – making quality a shared, day-to-day responsibility.  

They’ve also customized the tool to fit their specific needs — including how they manage GDPR compliance and data processing approvals. “It suits our role really well now,” Natalia says. “We’ve made it work for the way we operate.” 

One big benefit? Everything is tracked in one place. From a single dashboard, the quality team can see feedback trends, open issues, and any cases that still need action. That clarity helps them stay ahead and prioritise the right things.

Making quality everyone’s business

Synergi Life isn’t just used by the quality team — it also supports risk managers, asset managers, and others across DNV. Everyone can log in, see the same data, and contribute to closing the loop on quality cases. 

Natalia Januszewska-Rochowiak

We make sure that all possible quality issues from employee feedback or audits are registered so they can be acted on. It really supports the mindset of continuous improvement.

  • Natalia Januszewska-Rochowiak
  • Quality Manager
  • DNV

Better insight, better decisions

The team uses the tool to document root causes, assign actions, and track them to completion — all within the same system. That means fewer emails, fewer spreadsheets, and more time focused on making improvements. 

“It gives us great insight into how we’re doing as a department,” Natalia says. “And how many concerns or complaints we actually have — not just guesses.” 

The Quality Management module from Synergi Life provides a framework and structure for processes and improvements. It’s a flexible, scalable solution that can grow with your team — and help turn quality into a shared responsibility across your organization.

Synergi Life users and colleagues talk in DNV office

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Synergi Life, DNV’s HSE and quality, risk management and ESG software, empowers organisations to proactively identify and mitigate risks, comply with regulations, and improve their operations.